A legal disclaimer

Some items in our store are fulfilled from different facilities depending on availability and demand. This may result in slightly varied processing times between products. If your order contains multiple items, they may arrive separately.

 

Shipping Policy - the basics

Processing Times
All orders are processed within 1–3 business days.
During peak periods, new drops, or sales, processing may take slightly longer — but we always work to get your order out as fast as possible.
Shipping Within Australia
We ship Australia‑wide using trusted carriers such as Australia Post and Sendle.
Estimated delivery times:
•     Standard Shipping: 3–8 business days
•     Express Shipping: 1–3 business days
Delivery times may vary depending on your location and carrier delays.

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Tracking
All orders come with tracking numbers.
You’ll receive your tracking link via email once your order has been dispatched.
Shipping Costs
Shipping rates are calculated at checkout based on your location and chosen shipping method.
All prices on our website are in AUD and include GST.
Lost or Delayed Parcels
Once your order has been shipped, SKIGH is not responsible for delays caused by the carrier.
If your parcel is lost or significantly delayed, we will assist you in lodging an investigation with the courier.
Incorrect Address
Please ensure your shipping details are correct at checkout.
SKIGH is not responsible for parcels delivered to incorrect addresses provided by the customer.

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Pre‑Orders & Custom Items
If your order includes pre‑order or custom items, your entire order will ship once all items are ready.
Estimated dispatch times will be listed on the product page.